Requisition Number: CHEVY-2021-004
City: San Antonio
State: TX


Apply Now

Description/Job Summary

Appraises vehicle damage to determine cost of repair for insurance claim settlement.


  • Examines damaged vehicle to determine extent of structural, body, mechanical, or interior damage.
  • Estimates cost of labor and parts to repair or replace each damaged item.
  • Determines feasibility of repair versus replacement of parts, such as bumpers, fenders, and doors.
  • Evaluates practicality of repair as opposed to payment of vehicle market value before accident.
  • Prepares insurance forms to indicate repair cost estimates and recommendations.
  • Estimates cost of repainting, converting to special purposes, or customizing undamaged vehicles.
  • Helps maintain good working relationships with insurance adjusters.
  • Established and maintains good working relationships with customers to encourage repeat and referral business.
  • Follows up on parts department order to ensure parts availability.
  • Monitors progress and completion of assigned vehicles in the shop, ensuring proper repair procedures are followed.
  • Checks quality of completed work.
  • Monitors paper flow to ensure that all documents are accounted for, filled out completely and legibly, and filed or distributed to the appropriate parties.
  • Prepares final billing for completed repair orders.
  • Controls assigned accounts receivables for body repair work.
  • Completes ICAR training classes as required

Required Skills


Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.


Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute discount, commissions, and percent.

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.


Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Required Experience

1 to 2 years related experience and/or training

Required Education

High School diploma or GED

Required Qualifications

Valid Driver's License


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, sit, finger, handle, or feel, reach with hands and arms, stoop, kneel or crouch, talk, and hear.

Specific vision abilities required by this job include close vision, color vision, and depth perception.


The work environment characteristics described here are representative of those and employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, and extreme heat. The noise level in the work environment for this job is usually very loud.

Apply Now

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

For more information, view the EEO is the Law Poster and Pay Transparency Statement.