Requisition Number: CHEVY-2020-048
Job Title: SALES CONSULTANT
City: San Antonio
State: TX

SALES CONSULTANT

Apply Now

Description/Job Summary

Sells/leases new- and used-vehicles at dealership grossprofit, volume, and customer satisfaction standards.

Responsibilities/Duties

  • Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
  • Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
  • Explains fully product performance, application, and benefits to prospects.
  • Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
  • Utilizes dealership sales control and follow-up system.
  • Attends product and sales training courses as requested by sales manager.
  • Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
  • Knows and understands equity and values, and is able to explain depreciation to the customer.
  • Ensures that the sales manager has an opportunity to meet each customer.
  • Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.).
  • Writes complete sales orders and processes paperwork in accordance with established dealership policies.
  • Delivers vehicles to customers, ensuring that the customer understands the vehicle’s operating features, warranty, and paperwork.
  • Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department. 
  • Schedules first service appointment.
  • Follows up on all post-delivery items, tags/title work, “we owes”, and special requests to be sure that all customer expectations are met.
  • Maintains an owner follow-up system and prospect development system that encourages repeat and referral business and contributes to customer satisfaction.
  • Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
  • Attends sales meetings.
  • Completes required all manufacturer’s training including product testing, Selling U, and Sync training in a timely manner.
  • Maintains professional appearance.

Required Skills

LANGUAGE SKILLS


Ability to read and comprehend simple instructions, shortcorrespondence, and memos. Ability to write simple correspondence. Ability toeffectively present information in one-on-one small group situations tocustomers, clients, and other employees of the organization.


MATHEMATICAL SKILLS


Ability to add, subtract, multiply, and divide in all unitsof measure, using whole numbers, common factors, and decimals. Ability tocompute rate, ratio, and percent.

 

REASONING ABILITY


Ability to solve practical problems and deal with a varietyof concrete variables in situations where only limited standardization exists.Ability to interpret a variety of instructions furnished in written, oral,diagram, or schedule from.

Required Experience

3 months related experience and/or training.

Required Education

High school diploma or general education degree(GED)

Required Qualifications




Valid Driver’s License


To perform this job successfully, an individualmust be able to perform each essential duty satisfactorily.


Reasonable accommodations may be made to enableindividuals with disabilities to perform the essential functions

Details




While performing the duties of this job, the employee is regularlyrequired to stand, walk, talk, and hear. The employee is occasionally requiredto sit; use hands to finger, handle, or feel; and reach with hands and arms.Specific vision abilities required by this job include close vision, distancevision, peripheral vision, depth perception, and ability to adjust focus.




WORK ENVIRONMENT


The work environment characteristics described here arerepresentative of those an employee encounters while performing the essentialfunctions of this job. Reasonable accommodations may be made to enableindividuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee isregularly exposed to outside weather conditions. The noise level in the workenvironment is usually moderate.




                   
Apply Now

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at reasonableaccommodation@nsautogroup.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

For more information, view the EEO is the Law Poster and Pay Transparency Statement.